Settings

Manage workspace data and preferences.

Workspace settings

General configuration for your Feedback Loop workspace.

API settings

Model and usage limits for theme synthesis.

Rate limit

5 runs per hour on the portfolio demo proxy.

Usage this hour 2 of 5 runs

Import tickets

Upload a CSV export from Zendesk, Intercom, or your support tool.

Drop CSV here, or browse files

Supports .csv up to 500 rows

Data source

Choose which data to include in your workspace.

Notification preferences

Choose how you want to be notified about theme updates.

Email alerts for new themes Receive an email when analysis identifies a newly ranked theme.